Privilege Plus - Loyalty Program

Terms and Conditions

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ITP Qld is proud to introduce the new and improved Privilege Plus Customer Loyalty program. Designed to reward our loyal customers, this new program will begin from July 1, 2021.

Maintaining Your Membership Tier

To maintain their Privilege Plus Membeship Tier, the customer must consecutively lodge an eligible tax return with ITPQLD within the current financial year. Starting a tax return one year and starting two the following, does not constitute the member maintaining their loyalty level.

If a tax return is voided the member will not maintain their current loyalty status.

Upgrading Your Membership Tier

  • Silver: New Customers will be awarded Silver Membership, within 2 weeks from receipt of payment for their Tax Return Preparation.
  • Gold: A Silver member will be awarded Gold Membership, within 2 weeks from receipt of payment for their second (2nd) consecutive Tax Return Preparation. ie. 2019-20 and 2020-21.
  • Platinum: A Gold member will be awarded Platinum Membership, within 2 weeks from receipt of payment for their tenth (10th) consecutive Tax Return Preparation.


Any customer who does not complete their current year tax return before June 30th the following year, will lose all of their membership benefits.

Eligible Returns

To maintain / increase your Privilege Plus tier, you must complete an eligible return for the current year during the financial year, July 1 to June 30.

Eligible Tax Returns Include:

  • Individual Tax Return
  • Sole Trader Tax Return
  • Franking Credit
  • Cu Form
  • Online Tax Assist

Discounted Returns

Privilege Plus Gold & Platinum Members are entitled to a discount off their current year return only, and eligible returns include (but not limited to):

  • Individual tax returns
  • Sole trader tax returns
  • Franking credit tax returns

The following returns are not eligible to be discounted.Not valid for:

  • Amendments
  • BAS
  • Company tax returns
  • Trust tax returns
  • Partnership tax returns
  • Bookkeeping Solutions clients
  • Online Tax Assist
  • Cu Forms


Privilege Plus discounts are not valid with any other promotion unless specificially stated, this includes but is not limited to:

  • Under 21s Flat Fee
  • $20 Off
  • Spin Wheel
  • 'No refund, No fee'
  • Defence Force Discount

Privilege Plus Locations

Members can visit any ITP Qld location to complete their return. Your status is maintained across all locations. Privilege Plus is not offered or recognised at any ITP locations not listed below.

Ashmore, Australia Fair (Mall), Beenleigh, Beenleigh (Mall), Big Top , Birtinya (Mall), Booval Sh.Ctre (Mall), Boyne Plaza (Mall), Brisbane City, Brookside, Bundaberg, Bundaberg (Mall), Burleigh (Mall), Cairns City, Capalaba, Carindale (Mall), Castletown (Mall), Chermside, Coomera (Seasonal), Gladstone, Goodna, Grand Plaza  , Grand Plaza (Mall), Hervey Bay, Inala Town Centre (Mall), Ipswich, Kin Kora (Mall), Kirwan  , Logan Central , Logan Hyperdome (Mall), Loganholme, Mackay, Marsden, Mt Gravatt (Mall), Mt Ommaney Sh.Ctre (Mall), Mt Pleasant, Mt Pleasant (Mall), North Ipswich (Riverlink), North Lakes  , North Lakes (Mall), Pimpama City (Mall), Red Hill  , Redbank Plaza  , Rockhampton, Sarina (Seasonal), Sherwood, Southport, Southport Park (Mall), Stones Corner, Taigum, The Pines, Toombul, Townsville, Tweed Centro (Mall), Warner, Wynnum Plaza, Yarrabilba, Yeppoon (Mall)

Monthly Giveaways

Every calendar month, 3 winners (one from each Membership Tier) will be awarded a cash prize, in the form of a VISA / Mastercard Gift Card, the value of:

  • Silver: $50
  • Gold: $100
  • Platinum: $150

To be eligible for these giveaways, the Privilege Plus member must have completed their current year's tax return, between July 1 and the final day of the previous calendar month. As an example, to be eligible for the September draw, you must have completed your current year's return between July 1 and August 31st, that year. 

The winner will be selected by random, by a representative of ITP Qld. Prizes will be available for pickup at the customers recent office.

ITP Qld's Rights

ITP Qld reserves the right to disallow access to the Privilege Plus Customer Loyalty program to any customer deemed not to have complied with the trading terms of ITP Qld, or the ATO. ITP Qld may also modify the terms above at any point without notice.